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Senior Infrastructure Services Officer (Specialised admin support role)

Job No: CB18097
Location: Sydney

  • Permanent Full Time - 35 hours per week
  • Competitive salary
  • Participation in 9-day fortnight scheme

The City of Canada Bay is a thriving, colourful community, surrounded by the beautiful bays of Sydney Harbour. The area is also known for its parklands, cycle paths and walkways. City of Canada Bay Council’s values underpin how we operate: We act with integrity; We empower our people; We are respectful; We work together; We innovate.

Council is looking to appoint an additional Senior Infrastructure Services Officer for the Roads & Traffic Team. Are you a well rounded admin professional looking to expand your skills in a specialised area, perhaps within local Government? We are looking for you! 


  • To assist with the delivery of business systems and processes for the Roads & Traffic Section.
  • To assist with the delivery of infrastructure services including road openings, driveway approvals and restoration of infrastructure damaged by others.
  • To assist with business process improvement for the Roads & Traffic Section, measuring performance to identify opportunities for improvement; improving quality of outcome, efficiency or customer satisfaction.
  • To assist with the documentation of processes and provision of one on one coaching to support staff in adopting new processes.
  • Support the Roads & Traffic Section with general administrative support as required.
  • Assist the community within established guidelines to resolve requests or resolve complaints raised by the community by providing excellent customer service.

To be successful in this position you will need the following knowledge, skills and experience:

  • Relevant education with Certificate III in Business or equivalent or previous experience in similar position.
  • Some experience in the provision of business support, including administration, information systems, and purchasing.
  • Knowledge of the various functional departments of Council.
  • Ability to work independently and as part of a team as required.
  • Well-developed interpersonal skills with the ability to communicate effectively with people, both verbally and in writing, including the ability to negotiate towards a mutually agreeable outcome
  • Proven knowledge of Microsoft Office suite of applications in a business setting.
  • Knowledge of continuous improvement methodologies to deliver positive outcomes.
  • Demonstrated ability to research, analyse and interpret information and data from a range of sources.
  • Experience in procurement of services, and tracking financial expenditure.
  • Current Class ‘C’ Driver’s Licence.

What’s on offer

We are offering an attractive total remuneration from $71,736.33 to $82,496.78 + Super.

The City of Canada Bay also offers excellent employee benefits which include: 

  • Rostered Days Off (participation in a 9-day fortnight scheme)
  • Flexible work arrangements including hybrid work from home arrangements (Post induction & training)
  • 18 weeks paid parental leave
  • Leave benefits (9-day fortnight, 15 days sick/personal leave, 2 days health and wellbeing leave per year, access to Long Service leave after 5 years)
  • Continuous training, support, and leadership development
  • Health and Wellbeing programs (Yoga classes, Fitness Passport, Flu vaccinations, Skin Cancer Checks)

Click here to view the Position Description.

Closing Date: Monday, 26 February 2024 at 11:30pm

For further information on this position please contact Jacklyn Tang, Infrastructure Services Coordinator on 02 9911 6507.

The City of Canada Bay Council is a Child Safe Organisation that recognises and advocates for the rights of Children and Young People and are committed to a Safe Workplace. 

The City of Canada Bay Council is an Equal Employment Opportunity Employer committed to maintaining, growing and supporting a diverse, respectful, collaborative & inclusive workplace. We welcome and encourage applications from diverse community groups and ages including Aboriginal and Torres Strait Islander, LGBTIQA, people with disabilities, women, and other diversity groups.

City of Canada Bay is required to comply with and follow all NSW Public Health Orders. It is the responsibility of the applicant to ensure they are able to meet any requirements in line with current NSW Public Health Orders that are relevant to the position and travel requirements.

“Formal offers of employment are subject to standard Council pre-employment checks including medical and other background checks”

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