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Inclusion Programs Library Officer

Job No: CB18281
Location: Concord Library

  • Permanent, Full Time (35 hours per week)
  • $74,247 to $85,384 annual salary plus Super
  • Participation in a 9-day fortnight scheme

The City of Canada Bay is a thriving, colourful community, surrounded by the beautiful bays of Sydney Harbour. The area is also known for its parklands, cycle paths and walkways. City of Canada Bay Council’s values underpin how we operate: We act with integrity; We empower our people; We are respectful; We work together; We innovate.

About the role

Council is currently seeking an enthusiastic & capable library professional to join our passionate library team to support, develop and implement outcomes-based programs that meet the diverse needs of the adult community within the City of Canada Bay, with a focus on older people and culturally and linguistically diverse (CALD) communities.

This is a fantastic opportunity for a library all-rounder, looking to develop their skills and advance their career in library programs . . .does this sound like you? 

Key responsibilities:

  • Oversee the development and delivery of library programs for adults, older people and CALD community members, that support and celebrate diversity, encourage social connection and support a range of learning and recreational needs
  • Ensure continuous improvement in the development and delivery of adult programs that meet the needs of our diverse adult populations through community consultation and collaboration, program evaluation and knowledge of emerging trends in library practices
  • Connect, build, and maintain strong relationships with relevant key stakeholders, including community groups and organisations and staff across Council to best represent the City of Canada Bay’s diverse communities
  • Identify and recommend improvements to ensure excellence in customer experience, with a focus on the needs of older people and CALD community members using the library
  • Develop and implement effective promotional and marketing strategies, including a program of events, activities and displays relevant to older people and CALD communities
  • Collaborate with the Collections Librarian to manage collections for CALD communities and older people, including reviewing collection specifications for suppliers to ensure the library has well-rounded, targeted collections to meet the needs of the community
  • Supervise the Outreach Support Library Officer in the delivery of a contemporary and effective Home Library Service, including volunteer management
  • Participate in the service point roster system in the role of Senior Duty Officer as required, including evening and weekend work at designated service points, to ensure quality customer service to members and visitors
  • Carry out additional tasks within your skill set and related to library services, as assigned by the Manager.

About the person 

To be successful in this position, ideally you will have:

  • Proven ability to build successful partnerships with a range of stakeholders and collaborate in the development and delivery of outcomes-based programs for the community
  • Demonstrated experience in the supervision and leadership of staff
  • Demonstrated experience in developing, implementing, promoting, delivering and evaluating effective and relevant library programs to encourage literacy, creativity and lifelong learning.
  • Demonstrated ability to deal effectively with customers and a proven commitment to delivering excellent customer service
  • Proven ability to identify priorities, meet deadlines, work quickly and accurately under pressure
  • Proven ability to work independently and exercise initiative in delivering improved services and programs for the community
  • TAFE Diploma qualifications in library and information studies or equivalent.
  • Comprehensive knowledge and demonstrated experience working with and providing services to CALD communities and older people in a community service or library environment.
  • Demonstrated experience developing programs and activities for target demographics
  • Working with Children Check clearance
  • Current ‘Class C’ Driver’s Licence

What’s on offer

The City of Canada Bay also offers excellent employee benefits which include: 

  • Rostered Days Off (participation in a 9-day fortnight scheme)
  • A range of flexible work arrangements including hybrid work from home arrangements
  • 18 weeks paid parental leave
  • A supportive, energetic, and passionate team
  • Significant leave benefits (9-day fortnight, 15 days sick/personal leave, 2 days health and wellbeing leave per year, access to Long Service leave after 5 years)
  • Continuous training, support, and leadership development
  • Health and Wellbeing programs (Yoga classes, Fitness Passport, Flu vaccinations, Head Space, Skin Cancer Checks)
  • And much, much more! 

Want to know more?
Further information regarding the requirements of this role can be found in the attached Position Description, alternatively for a confidential discussion please contact Skadi Nova on 0483 355 891 or email skadi.nova@canadabay.nsw.gov.au

Learn more about working at City of Canada Bay Council

How to apply
Candidates MUST apply online by clicking 'begin' below. Applications close 11:30pm, 16 March 2025 and will not be accepted through any other medium.

If you have any accessibility requirements, please feel free to contact Grace Aberin on 02 9121 0238 or email grace.aberin@canadabay.nsw.gov.au   to discuss.

The City of Canada Bay Council is a Child Safe Organisation that recognises and advocates for the rights of Children and Young People and are committed to a Safe Workplace. 

The City of Canada Bay Council is an Equal Employment Opportunity Employer committed to maintaining, growing and supporting a diverse, respectful, collaborative & inclusive workplace. We welcome and encourage applications from diverse community groups and ages including Aboriginal and Torres Strait Islander, LGBTIQA+, people with disabilities, and other diversity groups. 

 “Formal offers of employment are subject to standard Council pre-employment checks including medical and other background checks”.

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